Last updated: July 2025

Who We Are
The Black Tiles is a pub and restaurant located in Martlesham, offering food, drink, and event services. This privacy policy explains how we collect, use, and protect your personal data.

What Information We Collect
We may collect the following information:
Your name and contact details (when you contact us via forms, email, or phone)
Booking details (via our website or third-party booking systems)
Website usage data (via cookies and analytics tools)
Preferences and feedback you provide

How We Use Your Information
We use your information to:
Respond to enquiries and manage bookings
Provide you with information or services you request
Improve our website and customer experience
Comply with legal obligations
We do not sell your data or use it for profiling or automated decision-making.

Lawful Basis for Processing
We process your data based on:
Consent – when you’ve opted in (e.g. to receive emails)
Contract – to manage bookings or requests
Legal obligation – for record-keeping or safety
Legitimate interest – to improve our services

Data Sharing
We may share your information with trusted third parties, such as:
Booking platforms (e.g. DoJo)
Email marketing tools (if subscribed)
Website analytics providers
All third-party services comply with UK GDPR standards.

Your Rights
You have the right to:
Access the data we hold about you
Request correction or deletion

Withdraw consent
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.

Contact Us
If you have any questions about this policy, contact:
The Black Tiles Pub & Restaurant
[email protected]
The Black Tiles, Martlesham, Woodbridge IP12 4SP